Terms of service

Welcome to Novokart. These Terms of Service govern your access to and use of our website and the purchase of products from our store. By using our website or placing an order, you agree to be bound by these Terms.

1. Company Information

Novokart
77 Vallance Rd
London E1 5BS
United Kingdom

Email: service@novokart.com
Phone: +44 20 7403 2380

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

You agree to use this website only for lawful purposes and in accordance with these Terms.

3. Products and Availability

All products offered on our website are subject to availability.

We make every effort to ensure that product descriptions, images, specifications, and prices are accurate. However, we reserve the right to correct errors, update information, or discontinue products without prior notice.

4. Pricing and Payment

All prices displayed on our website are shown in the applicable currency and include any applicable taxes unless otherwise stated.

Payment must be made in full at the time of purchase using one of the secure payment methods available at checkout.

Orders will only be processed after successful payment authorisation.

5. Order Acceptance

After you place an order, you will receive an email confirming that your order has been received.

Acceptance of your order occurs only when your order has been dispatched.

We reserve the right to refuse or cancel an order where necessary, including in cases of:

Product unavailability
Payment authorisation failure
Pricing or technical errors
Suspected fraudulent activity

6. Shipping

Handling Time: 1–2 business days
Estimated Delivery Time: 3–4 business days within the United Kingdom

Delivery times are estimates and may vary due to circumstances beyond our reasonable control.

7. Returns and Refunds

Customers may request a return within 30 days of receiving their order, subject to our Return & Refund Policy.

Eligible returns include:

Free return shipping
No restocking fees
No final sale exclusions

Please refer to our Return & Refund Policy for full details.

8. Consumer Rights

Nothing in these Terms excludes or limits your statutory rights under the Consumer Rights Act 2015 or any other applicable UK consumer protection legislation.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, software, and website design, is the property of Novokart or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Novokart shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website or the purchase of products.

Nothing in these Terms excludes liability that cannot legally be excluded under UK law.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will become effective immediately upon publication on this page.

13. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from these Terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us: